Frequently Asked Questions
Everything you need to know about your WOO MORE PLAY experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain intimate items are final sale.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.
Are your materials sustainably sourced?
Quality and ethics are our priority. We work closely with manufacturers who utilize eco-friendly fabrics and ensure fair labor practices across our supply chain.
Can I track my order?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.